Refund policy

REFUND POLICY

The Pride & Purpose Collection™ | Nossida LLC Last Updated: July 25, 2026

At The Pride & Purpose Collection™, operated by Nossida LLC, every product is made to order through our print-on-demand production partners. Because each item is custom-produced specifically for you, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Damaged or Defective Items If your order arrives damaged, defective, or with a manufacturing error, we will make it right. Please contact us within 30 days of delivery at info@prideandpurposeofficial.com with your order number and a clear photo of the issue. We will send a replacement at no charge or issue a full refund — your choice.

Lost or Undelivered Orders If your order is confirmed lost by the carrier and has not arrived within 30 days of the estimated delivery date, please contact us and we will file a claim and send a replacement or issue a full refund.

Wrong Item Received If you receive an item that is different from what you ordered, contact us within 30 days of delivery with your order number and a photo. We will correct the order immediately at no cost to you.

Cancellations Orders may be cancelled within 24 hours of placement. After 24 hours, production has typically begun and cancellations cannot be guaranteed. Contact us immediately at info@prideandpurposeofficial.com if you need to cancel.

Non-Returnable Items Because all products are custom-printed on demand, we do not accept returns of items that are not damaged or defective. This policy is consistent with industry standards for print-on-demand merchandise.

Contact Us Nossida LLC | The Pride & Purpose Collection™ Phone: (209) 202-3715 Email: info@prideandpurposeofficial.com Mailing: 1169 South Main St., #240, Manteca, California 95337